Sync & Data

Project Sync

Sandspit maintains a synchronized copy of your Procore data. Understanding how sync works helps you ensure you're always working with current information.

Sync Overview

When you import a project, Sandspit:

Fetches all submittals from Procore
Imports workflow data, attachments, and metadata
Stores the data for fast access
Continues syncing to keep data current

The initial import typically takes 1-2 minutes depending on project size.

Automatic Sync

Sandspit automatically syncs your projects on a regular schedule:

Sync Type	Frequency	Scope
Background sync	Every 5 minutes	All active projects
View refresh	Every 2 minutes	Current view
Webhook updates	Real-time	Changed items only

Enable Webhooks

For the fastest updates, enable webhooks on your most active projects. See the Webhooks documentation.

Manual Sync

You can trigger a sync manually at any time:

Go to Settings → Projects
Find the project you want to sync
Click the Sync Now button

Manual sync is useful when you've just made changes in Procore and want to see them immediately in Sandspit.

Sync Status

Each project shows its sync status:

Synced — Data is current (shows last sync time)
Syncing — Sync in progress
Pending — Sync scheduled
Error — Sync failed (click for details)

Troubleshooting

Sync Not Running

If a project isn't syncing:

Check that the project is enabled in Settings
Verify your Procore permissions haven't changed
Try disconnecting and reconnecting your Procore account

Missing Data

If submittals are missing:

Ensure you have permission to view them in Procore
Check if filters are hiding the items
Trigger a manual sync

Sync Errors

If you see sync errors:

Click the error to see details
Check if there are Procore API issues
Contact support if errors persist